Park Policies | ElkhornShores

General Policies

When scheduling an online reservation you will be asked to sign and acknowledge that you have read, understand and will abide by these terms and policies when completing your reservation. When you check-in to our park you become accountable to these policies. If you complete a reservation over the phone or in-person you will be emailed the policies to electronically sign. It is important to us that our guests and team members have a safe and enjoyable park to visit. Anyone that cannot follow the rules will be asked to leave without a refund.

RESERVATIONS - All reservations can be made by visiting our website at www.elkhornshores.com or calling the park directly at 402-953-4731.

Tent Sites/Glamping Tents - Site available on a short-term basis only with reservations limited to 4 days. 5 day reservations will be allowed over holiday weekends (Memorial Day, 4th of July, or Labor Day)
RV Sites -
- Short term guests (15 days or fewer) – You are required to pay for the reservation in full when making your reservation.
- Long-term,Monthly/Seasonal guests (16 days or greater) – You are required to pay a deposit of $175.00 to hold your site. The remaining balance is due at the time of check in. If your booking is made within 48 hours you will be required to pay in full. A credit card is required at the time of booking. RV Sites are offered as Monthly Sites; the full amount is due on the 1st of every month. Pre-payment is allowed.

CANCELLATIONS - If you need to cancel, please contact us via phone at 402.953.4731 or email us at info@elkhornshores.com.

SHORT-TERM RESERVATIONS (15 days or fewer)

Cancellations more than 48 hours prior to check in - You will be charged a Cancellation fee of $35.00, any remaining funds will be refunded from your initial deposit. Refunds can take up to 14 business days to appear in your account.

Cancellations within 48 hours of your check in date will result in loss of deposit. Guests who do not check in for their reservation by 9pm will be considered a “no show” and will forfeit your deposit. We do not offer refunds due to discomforts of nature, family emergencies or early departures.

LONG-TERM RESERVATIONS (16 days or greater)

Cancellations more than 48 hours prior to check in - You will be charged a Cancellation fee of $35.00, any remaining funds will be refunded from your initial deposit. Refunds can take up to 14 business days to appear in your account.

Cancellations once you have started a monthly/long term stay - Long-term guests are requested to provide two weeks notice prior to vacating their site. There is a penalty for ending a monthly/long term stay without sufficient notice.

Cancellations with two weeks notice - If you provide the required advance notice, a $35 cancellation fee will be applied. Your reservation will then be prorated based upon the planned exit date. The refund will be issued after check-out to ensure that all charges are covered.

Cancellations with less than two weeks notice - If fewer than two weeks notice or no advance notice of cancellation is provided, a $350 cancellation fee will be applied. Your reservation will then be prorated to the date or exit or the date the park is notified of your exit. (In the event the guests leaves the park without notifying the management.) Your reservation will then be prorated based upon the check out date. The refund will be issued after check-out to ensure that all charges are covered. If additional charges are still owed at check-out they will be charged to the payment method on file.

*The $350 cancellation fee will be waived for monthly/long term reservations due to job cancellation with proof from the employer. This must be submitted to the park staff via email. Please send this to info@elkhornshores.com to request a waiver for the cancellation fee.

NOTE: Elkhorn Shores is NOT responsible for scheduled payments processed if you did not check-out of the park or notify a member of our team of your departure.

ELECTRICITY - Electrical Pedestals including 30 AMP OR 50 AMP connections are provided on each RV site. If you have a 50 AMP RV and have reserved a 30 AMP site, you will need to provide your own 50/30 Adaptor, Surge Protector, and extension cord if your site pedestal if the distance to your pedestal is longer than your current cord. The office MAY have extension cords available in the office for purchase. Check with a member of our staff to inquire about availability.

*We recommend ALL guests use a high-quality surge protector to protect your RV from electrical surges or voltage anomalies. Elkhorn Shores is not responsible for any damages to your personal property in the event of a power issue.

OFFICE HOURS - Campground office hours are from 12p-7pm. All guests must check in to the property using the contactless check-in link sent via email or contact our staff to schedule an in-person check-in at the office near the entrance.

AFTER HOURS - Our team is available via phone 402.953.4731 after Hours from 7p-9p. After 9pm please text our staff for assistance.

CHECK-IN - Check-in for Tent Sites/Glamping Tents, and RV Sites is 2pm. Early Check-in may be available upon request, however an early check-in is NEVER guaranteed.

CHECK OUTS - Check out is at 12pm; to ensure availability for our incoming guests, please plan for a prompt departure.

Short-term guests should use the online portal to check out when completing your stay. Any remaining balances owed to your account will be charged to your account after you have checked out.
Long-term guests should notify a member of our team in advance if your check-out date changes. You can use the online portal to check out when leaving the park at the planned of your stay. Please review the long-term guests conditions regarding early check-outs.

RV SITES - All Motorhomes, RV’s and Travel Trailers must be in good working order and appearance. No clotheslines, mattresses, deep freezers, fridges or excessive items are allowed at the RV or Tiny Home sites. Sites are expected to be kept neat and clean for the enjoyment of all our guests. Storage containers must be small and portable. Sheds are not allowed.

PARKING -

Tent Sites - There is generally NO parking in the tent site areas. You will be asked to park by the office or in the two parking lots. There are limited sites available where 1 vehicle is allowed. NO PARKING ON THE GRASS. Do Not Park in the Reserved Areas for Glamping Tents.

Glamping Tents - There is reserved parking for these sites. If a tent or RV Site guest parks in this area, they are at risked for being towed.

RV Sites - One vehicle is allowed per RV Site. Additional vehicles should park by the Campground Office or in the two parking lots. NO PARKING ON THE GRASS. Do Not Park in the Reserved Areas for Glamping Tents.

MINORS - No unaccompanied minors will be allowed at or to stay overnight without an adult at Elkhorn Shores. To make a reservation you must be at least 21 years or older. This includes leaving minors overnight without adult supervision in your site.

PETS - All dogs and cats are welcome and loved at Elkhorn Shores. There is a one-time $5.00 fee per stay for each pet. Please review the pet terms & conditions for your responsibilities.

GUESTS - All guests/visitors should register with the campground office upon arrival and must pay an entrance fee. $5 passes are available for your guests. Please inquire at the office if you have any questions. If a visitor is your guest, they become a campground guest.

ATV and GOLF CART USE - Golf carts are allowed for basic transport purposes only. They may only be operated by adults. Minors are not allowed to operate them on our property. Adults should maintain a speed limit of 5 mph or less and refrain from using them while under the influence of alcohol. ATV use is not permitted on our property.

GRASSY GROUNDS AND WALKING PATHS - Please no driving or parking on our Grassy Areas or Walking Paths. Our Groundskeeper appreciates your cooperation.

BEACH TIME - All guests have access to the South Beach for sunbathing, and playing in the sand. Beach access is from 9a-9p only. Beach and swimming in the Elkhorn River is at your OWN RISK. Please note the beach that is further South on the property is a private beach and Elkhorn Shores’ guests are not allowed. Don’t forget your towel and sunscreen!

SPEED LIMIT - Please maintain a speed of 5mph or less throughout the property.

SEWER - There are NO Sewer connections within the Elkhorn Shores campground. We offer a dump site that is free for use for all RV sites. In addition, we are partnered with a mobile dump service that will come to your site on a scheduled basis for a small fee. Information for mobile dumping will be provided at check-in.

GLASS - Please no glass bottles or containers on the grounds.

SHOWERS & REST ROOMS - Elkhorn Shores provides port-a-potties on property for guest use only. ADA restrooms are available. Elkhorn Shores has two warm water showers for guest use only located in North Park. One is an enclosed building and one is an outdoor shower facility. There is an Outdoor Rinse Station available in South Beach to rinse away the sand from the beach. Please be respectful of your neighbors and facility and clean up after yourself. Please let us know if any of the facilities need our attention.

CLEAN UP - Please do not leave trash out overnight. Guests are responsible for all trash removal from their site. Dumpsters are located on the property for personal trash only. All trash must be bagged & tied. Sites are to be kept clean and orderly as to promote a beautiful park. The Clubhouse dumpster is NOT for guest use. Please use the dumpsters on Shores Dr or River Rd.

SITE CLEAN-UP FEE - If you leave your site with trash, salvage items, damage, or stains to the cement pad, or in an unkempt state you may be charged a clean-up fee of $75-$175 for our staff to prepare the site for the next guest.

CAMPFIRES & FIREPITS - Campfires are allowed only in fire rings or fire pits. No collecting Firewood from our property. You may bring your own firewood or purchase firewood from the campground office. Campfires must always be supervised. NO BURNING TRASH IN YOUR CAMPFIRE - IF DO SO YOU WILL BE CHARGED A FEE AT CHECKOUT.

GRILLS - Grills are allowed on your site only. Please do not dump charcoal on the grounds or in the firepits. No burning of trash. Grills must always be supervised by an adult.

NOISE LEVELS - We strive for a peaceful & restful night's sleep under the stars at Elkhorn Shores. Noise Curfew on Sunday-Thursday will be 10pm and Friday & Saturdays at 12a. Quiet Hours end at 8am daily. Holidays or Special Event Weekends may be adjusted. The Elkhorn Shores team reserves the right to maintain a peaceful environment.

BEHAVIOR - Guests of Elkhorn Shores are expected to respect fellow guests and Team Members. Any behavior that is unruly, loud, illegal or risky to both property and persons will NOT be tolerated. Guests may be warned or asked to immediately leave the property at Management’s discretion. Any guests refusing to leave, threatening or engaging in verbal or physical violence will be dealt with by Local Authorities.

BACKGROUND CHECKS - Elkhorn Shores does not conduct background checks for short or long-terms guests. We are background friendly for MOST convictions. We hold the belief that individuals can successfully change their lives and be productive members of society.

The two restrictions we have and will not make an allowance for are:

1.) for individuals required to register with the IA Sex Offender registry, or who would be required to register if such person resided in Iowa, or may permanently or temporarily reside on a site.

2.) for individuals convicted of a violent felony such as criminal homicides, including murder and manslaughter; robbery, rape or sexual assault, battery and domestic violence.

If a guest is found to have a background of the above nature, they will be provided written notification that their reservation will end, and they will be required to vacate the park within 7 days.

VANDALISM - Vandalism of any kind will result in guest expulsion and possible charges for damages.

ALCOHOL - For our Legal Age Guests, please enjoy your Adult Beverages Responsibly. There is ABSOLUTELY NO Underage Drinking allowed at Elkhorn Shores. You may be asked and are required to show proof of age if seen consuming any Alcoholic Beverages.

Any Alcoholic Beverages held by Underage Guests (or without valid ID) will be confiscated. Elkhorn Shores reserves the right to confiscate Alcoholic Beverages from Underage Guests, remove guests from property or notify the authorities. Do not drive on the property (including golf carts or bicycles) after drinking. You are also liable for any destruction caused by you or your guests. Please respect your neighbors and limit noise while consuming alcoholic beverages.

DRUGS - Illegal Drugs are NOT allowed at Elkhorn Shores. The Police will be immediately notified of any guests carrying, using or under the influence of any and all illegal drugs on property. No Exceptions.

RESPECTING OTHER CAMPERS SITES - Respect others and please do not cross over occupied sites or park in unoccupied sites.

RESPECTING OTHER GUESTS - Please treat other campers the way you would like to be treated. Use of hate speech/hateful acts of any absolutely prohibited. Degrading comments about things like race, religion, culture, sexual orientation, gender, or identity will not be tolerated.

WEAPONS - Weapons of any kind are strictly prohibited at Elkhorn Shores, including but not limited to, Firearms, Fireworks, Archery, or Paintball Guns. There is no hunting on the park grounds.

EMERGENCY SERVICES - For all Emergencies please call 911 or we’ll assist in contacting Emergency Services for you.

GUEST'S RISK - Guests assume any and all risks associated with your stay at the park. Guests are responsible for any and all damage or injury caused by themselves, children or pets. Elkhorn Shores is not responsible for any personal injuries or damage, loss or theft of any personal property or vehicle. Guests agree to hold Elkhorn Shores, its staff, and affiliates harmless and indemnify Elkhorn Shores against the same.

ELKHORN SHORES STAFF - Reserves the right to evict any person(s) who does not comply with the Rules and Policies. We reserve the right to deny access to any vehicle or RV.

We are here to ensure that all our guests enjoy our beloved park in a safe environment. Please let us know how we can enhance your visit. Enjoy the sun on your face, the grass under your feet and the Elkhorn Shores Community.

Pet Policies

Pet Terms and Conditions

All dogs and cats are welcome and loved at Elkhorn Shores.

There is a one-time $5.00 fee per stay for each pet. Please review the pet terms & conditions for your responsibilities.
We do ask that you limit your pets to two (2) per site. If you have additional four-legged guests please contact the office to let us know so we can document them with your reservation.
Fee will be waived for Service Animals, please be prepared to submit documentation for Service Animals. (NOTE: This does not include ESA or Emotional Support Animals.
Our four-legged guests must be always on a leash when walking in the park. No extreme barking allowed.
If you use a portable fence with your RV, they must be contained within the fence to be off-leash.
Guests are responsible for all removal and disposal of animal waste. All breeds are welcome, but aggressive behavior is not tolerated.
Elkhorn Shores is not responsible and will hold the pet owner accountable for any injury or damage caused by the pet.
You may be required to show proof of vaccinations if asked by a member of our team.

DOG PARK USAGE

Guests are welcome to use the Dog Park located in Moose's Memorial Meadow. It is the ONLY area on the property where you can let your dog play off-leash. Please be sure to close the fence doors behind you when entering or leaving the dog park. There are trash cans available in the dog park area and disposal bags. Please pick up after your pet.

MONTHLY/LONG-TERM, OR SEASONAL GUEST TERMS AND CONDITIONS

As a long-term, monthly, or seasonal guest there are additional terms and conditions that apply to these types of stays. Please read and acknowledge that you have read and understand the expectations. The management reserves the right to update the policies as required for continued operations. Guests will be notified of any updates through the email on-file.

DEPOSITS, PAYMENTS, & FEES

SITE DEPOSIT

A Site Deposit of 25% is owed at the time of your reservation to hold your spot. This amount will be applied to your first month's reservation. This deposit is waived if the 1st month is pre-paid.

CHECK-IN PAYMENTS

The remainder of the first month's stay will be due on the day of check-in. You will be notified in advance of your check-in of the balance due. The list of charges should include any discounts and the electricity deposit. Please plan accordingly to schedule the check-in payment either in advance or upon arrival of the park.

MONTHLY PAYMENTS

Elkhorn Shores will send a monthly invoice/list of charges 5 days before the monthly rental is due. The balance due on the invoice is due on the 1st of each month or the monthly anniversary date of your reservation. The charges list will include the monthly rental amount, any discounts, the electricity charges, and the reservation fee. If there is a past due balance on the account, that amount will be included with the amount due to bring the account current.

LATE FEES

The monthly payment is due on the 1st of the month or the anniversary date of your stay depending on your check-in date.. If the payment has not been made within 24 hours of your due date a $35 late fee will be assessed.

RECURRING PAYMENTS

Our preferred method for payment processing is via Recurring Payments. You can set this up within your reservation or a member of our team can assist you with setting this up. In the event, you do not wish to use recurring payments, the guest is responsible for logging into the reservation portal and scheduling your payment each month. Failure to schedule the payment when it is due will result in a late fee of $35 being assessed.

If the payment has not been processed by the guest within 5 days of the due date; Elkhorn Shores will process the missed payment on the next business day for the balance due including the late fee. A receipt will be sent to the guest for the missed payment.

DECLINED PAYMENTS

If a guest card cannot be processed either due to insufficient funds or another card error when the monthly payment is being processed, a late fee of $35.00 will be assessed. The guest will be notified you that the monthly payment was not successful. The guest will then have 24 hours to advise our staff that the payment can be processed to the card on-file, or another payment method will be required. Payment Arrangements will be made at the discretion of the management.

NON-PAYMENT OF MONTHLY RENTAL

Ongoing non-payment of the monthly rental fee is not acceptable. Failure to complete the monthly payment within 48 hours of the rental payment being due (without a payment arrangement) will result in a RV boot being added to guests RV. A Boot Fee of $50/week will be assessed until the rental is paid in full.

PAYMENT ARRANGEMENTS

Payment arrangements for weekly, bi-weekly, or late payments can only be made in advance of a billing period with approval from a member of our management team. If a payment arrangement is requested, approved, and then not honored. The management reserves the right to revoke any future payment arrangements and require payments in full and on-time for the guest to remain in the park.

PAYMENT METHODS

ACTIVE CARD OR ACH BANK ACCOUNT ON-FILE

All long-term/seasonal guests are required to maintain an active card on-file or ACH Bank Account in the Firefly reservation system.

ALTERNATIVE PAYMENT METHOD/DATE

a.) Guests wishing to pay using cash or check (made out to Wet Water LLC) must make their payment to a member of the Elkhorn Shores staff when the payment is due.

b.) Guests wishing to pay using a different card or bank account are responsible for accessing their account in Firefly updating the account information.

c.) Guests wishing to pay on a different payment date than the assigned due date must make the arrangement in advance of the payment due date with a member of our staff.

CHECKING OUT/EARLY DEPARTURES

MONTHLY GUESTS

Please give us at least 14 days notice when ending a long term reservation. No fees apply for ending a long term reservations due to job cancellation. However, we reserve the right to pro-rate the rental fee's for the month depending on the duration remaining in the rental period. A $350 cancellation fee will be charged if less than 14 day notice is provided.

If you are ending your stay prior to the planned check-out date due to a change in work contract or for personal reasons you are REQUIRED to check-out with a member of our staff when you have completed your stay in the park or going on-line to use the self-service check-out.

NOTE: Failure to do so may result in additional charges for your reservation, if our staff does not update the system to the check-out date. Elkhorn Shores is NOT responsible for scheduled payments processed if you did not check-out of the park or notify a member of our team of your departure.

SEASONAL GUESTS

Please give us at least two weeks notice if ending a Seasonal Stay or agreement. Below are the cancellation fees for ending a seasonal agreement.

Before 8/1/24 - $325.00 Cancellation Fee

After 8/1/24 - No Refunds

MAIL SERVICE

Unfortunately, mail service is NOT available at the park.

Our recommendation to any guests wishing to receive mail while you are a seasonal guest at the park is to setup a Post Office Box at the local post office. You can locate more information about them online at www.usps.com.

Elkhorn Post Office

20284 WIRT ST

ELKHORN, NE 68022-1461

402-289-5453

For any deliveries by shippers, we recommend that you have them ship to your PO Box or arrange for Ship to Store or a Pick-up location in the area.

Glamping Tent Policies

RESERVATIONS - All reservations can be made by visiting our website at www.elkhornshores.com or calling the park directly at 402-937-4731. Our Glamping Tent reservations can be made online or directly with the park.

CANCELLATIONS -

Please see the cancellation policy listed in General Policies.

CHECK-IN - Check-in for Glamping Homes is after 3pm. Early Check-in may be available upon request, however an early check-in is NEVER guaranteed.

CHECK OUTS - Check out is at 12pm; to ensure availability for our incoming guests, please plan for a prompt departure.

SMOKING, VAPING, E-CIGARETTES - The use of these items are NOT allowed inside our Glamping Tents. If a guest is found to be participating in these activities inside the tents, your stay may be ENDED and you will be asked to leave the park. A refund will not be offered.

A smoking fine of $500 will be charged to clean and deodorize the unit.

RESTROOM FACILITIES - A porta-potty is offered for the use of the Glamping Tents.

PARKING - One vehicles are allowed per Glamping Tent in the reserved Glamping area. If you have more than one vehicle please be courteous and park in the sites near the office. Sites are expected to be kept neat and clean for the enjoyment of all our guests.

MINORS - No unaccompanied minors will be allowed at or to stay overnight without an adult at Elkhorn Shores. To make a reservation you must be at least 21 years or older.

PETS - All dogs and cats are welcome and loved at Elkhorn Shores. There is a one-time $5.00 fee per stay for each pet. Please review the pet terms & conditions for your responsibilities.

GUESTS - No Parties or excessive additional guests/pets. You will be fined $500 for breaking the number of guests/pets rules. The fine for hosting a party is $1500.

GRASSY GROUNDS AND WALKING PATHS - Please no driving or parking on our Grassy Areas or Walking Paths. Our Groundskeeper appreciates your cooperation.

SPEED LIMIT - Please maintain a speed of 10mph or less throughout the property.

GLASS - Please no glass bottles or containers on the grounds.

CLEAN UP - Please do not leave trash out overnight. Guests are responsible for all trash removal from their site. Dumpsters are located on the property for personal trash only. All trash must be bagged & tied. Sites are to be kept clean and orderly as to promote a beautiful park.

SITE CLEAN-UP FEE - If you leave your site with trash, salvage items, damage, or stains to the cement pad, or in an unkempt state you may be charged a clean-up fee of $75-$175 for our staff to prepare the site for the next guest.

CAMPFIRES & FIREPITS - Campfires are allowed only in fire rings or fire pits. No collecting Firewood from our property. Please purchase Firewood from local vendors or from our office. We sell firewood for $10 per small load or $20 per large load. Campfires must always be supervised. A small load of firewood is included with the first night of your reservation.